Shipping policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays. During peak seasons or sales, processing may take an additional 1–2 business days.
Domestic Shipping (Pakistan) We offer the following shipping options within Pakistan:
- Standard Shipping – 3–7 business days
- Express Shipping – 1–3 business days
Shipping charges are calculated at checkout based on your location and order weight.
Free Shipping Enjoy free standard shipping on all domestic orders over PKR [amount].
International Shipping We currently ship to select international destinations. International orders typically arrive within 10–21 business days depending on the destination and customs processing. Additional duties and taxes may apply and are the responsibility of the customer.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to track your order through our courier's website.
Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us at [your email] within 7 days of the expected delivery date. We will work with the courier to resolve the issue promptly.
Contact Us For any shipping-related queries, reach out to us at wa.me/923177326980.